Returns & Refunds

Draft — 9 November 2026; operational terms require confirmation before sales open.

Returns & refunds

Contact us before sending any return. The return window, eligibility, return shipping responsibility, return address, restocking charges (if any), refund method and processing times have not yet been approved. They must be finalized and clearly disclosed before orders are accepted. Supplier return policies do not automatically apply to purchases from this store.

For damaged, defective or incorrect items, contact us with the order reference and a description of the issue. Nothing here limits statutory consumer rights. The business address is not an authorized returns address unless confirmed.

TwinOaks LLC
1149 E 70th St, Long Beach, CA 90805, United States
+1 534-246-3052
hello@galaxyshop.homes